With Reputation Management, you can keep on top of online activity affecting the reputation of your business, including reviews, listings, and social media. Reviews are critical to the success of today’s business – In fact, nearly 90% of consumers say they’ll only consider using a business if they have an average rating of 3-5 stars.
With our complete Reputation Management & Customer Voice program you have the power to gather customer experiences to boost online review power and drive more business. You can win the trust of new customers, collect their valuable feedback and show up where they are looking online.
Deliver a powerful customer feedback tool that will have your clients seeing stars!
See the feature breakdown below
Manage reviews
Respond to Google and Facebook reviews in-line
Review response templates
Review Display Widget
Sentiment Analysis
Review Statistics
Monitor listings
Citations
Listings Statistics
Competition
Mentions
Social monitoring
Included
All sources
Use, edit, or delete all system default themplates + add unlimited custom templates
All sources
Create customers
Send email review requests
Bulk send review requests
Customize and displays Review Generation Widget
Sources to request reviews on
Customize and save review request templates
Access to purchasing SMS add-ons
Send an automated follow-up email
Included
Unlimited
Unlimited
All sources based on Partner Configuration
Limit of 40